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We understand you may choose to change your mind after purchasng one of our products.
Simply notify us within 14 days of receipt for a full refund. Items returned after 14 days and within 1 year can be exchanged for anything online or exchanged for a gift voucher to spend at any time.
Faulty Goods: Please notify us within 30 days of receiving your goods for a full refund, faulty goods returned after 30 days will be eligable for repair or replacement.
Terms and Conditions of Returns Notify us within 14 days for a refund After 14 days items are eligible for exchange or vouchers Notifiy us on any faulty goods within 30 days of receipt You are responsible for returning the item back to us Additional postage charges may be required on an exchange Please do not attach labels or tape directly onto retail packaging/boxes Items must be unused and returned in original packaging The following items cannot be returned for hygiene or safety reasons: underwear, socks, swimwear, sanitory products, toilets, other personal items, helmets or other protective items
Returns Address Send your return goods to: Campers and Leisure Returns Oakdene Forest Park Ringwood Road St Leonards Ringwood, Hants BH24 2RZ
Items that are not covered under a manufactures warranty: Tent poles, shock cord and spring links aren't covered under a manufactures warranty. These are seen as a wear and tear item, much like tires on a car.
A manufactures warranty does not cover customer or storm damage. If your tent/product is used in situations/conditions which exceed ours or the manufactures recommendations this may invalidate your warranty.
All other items sold by Campers and Leisure come with a 1 year manufactures warranty.
This does not affect your statutory rights.
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Free UK Delivery On Orders Over £75
*Charges Apply To Northern Ireland & The Highlands*
30 Day Returns
Changed Your Mind? If The Package Is Unopened Your Free To Return It For A Refund.
We Think After Sales Set's Us Apart From The Rest, If You Need Help We Will Try To Go Above & Beyond.